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Minot’s new trash collection system has been in use for nearly a month, and Sanitation Department Superintendent John Reynolds said he and his crews have learned a great deal since the new system was implemented.
Sanitation crews began using new automated trucks to collect trash on July 17, after more than 12,500 new trash containers were delivered to Minot residents. As expected, there have been some bumps along the way.
“We knew there were going to be things we couldn’t anticipate,” Reynolds said. “But we were prepared to react to whatever came our way, and continue to provide the best possible service to the residents of Minot.”
The City is in the process of swapping carts for about 340 residents who requested a different sized cart than the one originally delivered to them. The switch is expected to take a couple of weeks to complete. In addition, the City received more than 125 requests for the valet service and is in the process of evaluating and finalizing those requests.
Some of the lessons learned in the first few weeks include:
As residents and sanitation crews alike continue to familiarize themselves with the new system, Reynolds offers a few reminders for residents to help ensure they are satisfied with their sanitation collection service.